Frequently asked questions
Everything worth knowing before you arrive and during your stay.
How do I enter the car park?
The entrance is from Narutowicza Street. Drive up to the barrier and take a ticket from the terminal - the barrier opens automatically. Then park in any free space, no booking needed.
How do I pay for parking?
Before leaving, pay at the payment machine by card or cash. After paying you have 10 minutes to exit. You can also pay at the exit barrier without leaving your car - the terminal accepts contactless card payments.
Can I pay by card?
Yes, we accept both cash and card. At the exit the terminal accepts contactless card payments.
Do I need to book a space?
No. Hourly and daily stays do not require booking - just drive in and park. Booking is available only for larger groups or special orders.
How much time do I have to exit after paying?
10 minutes. After that, the system resumes charging at the hourly rate and the ticket must be paid again.
I entered the car park by mistake. Will I be charged?
Parking for up to 5 minutes is free, provided you leave within that time. After that, the fee is charged at the hourly rate from the moment of entry.
Can I leave the car for several days?
Yes. Please inform the staff of the planned length of stay so they can assign the most suitable spot.
How do I buy a subscription?
Monthly subscriptions are handled by the car park staff. Contact us by phone (+48 796 790 770) or e-mail and we will arrange the details and payment.
How much does parking cost?
According to the current tariff, depending on vehicle type and length of stay. Hourly from PLN 7, daily from PLN 70, monthly subscription from PLN 400.
Will I get an invoice?
If the amount does not exceed PLN 450 gross, you can print a receipt with a tax ID (NIP) at the machine. Otherwise contact the staff. Invoices are sent electronically within about 48 hours.
What if I lose my ticket?
Report it to the car park staff. A fee of PLN 60 gross is charged for a lost ticket, in line with the tariff.
What is your bank account number?
Bank Pekao S.A., account number: PL 48 1240 3015 1111 0010 5970 0444, SWIFT code: PKOPPLPWXXX.